It is very important that you arrive on time for your appointment. If you are late, your visit will not be extended. If you have missed more than half of your appointment time, the appointment will need to be rescheduled. This does not apply to therapy appointments. If you arrive late for your session, you will be seen for the remaining time of your appointment.

Reimbursement: Dr. Ferrell does not see Medicare/ Medicaid patients in her practice and she is considered an out-of-network provider for all other insurances.  She will not bill the insurance company directly but will provide patients with a statement containing all information needed to file with their insurances.


Methods of payment: cash or check. Payment is expected at the time of service.

Office hours: by appointment only

Communication:

  • scheduling appointments are made by phone only.

  • If you are experiencing an emergency, call 911 or go to your nearest emergency room. If this is an urgent medical matter, please call Dr. Ferrell's office directly. 

  • Email is intended for non-urgent, non-medical communications only. The security of your email cannot be guaranteed.